What gets built, in what order, and what it costs.
Your enquiry asked five things: my experience with WhatsApp and CRM integrations, the
integration options and features, the social media capabilities, the timeline, and the
pricing including recurring costs. This page answers them in that order, plus the parts
I am deliberately not promising. The demo you just used is the product, running on your
real catalogue.
999 AED / month
Setup: 2,999 AEDfree. Live in 2 weeks from
account access. Support and agent adjustments are included while the subscription runs,
not billed on top.
Where this has run before
Recent engagements, all UAE businesses.
Al Towba Perfumes
WhatsApp sales agent for a perfume manufacturer, quoting from their catalogue and capturing trade enquiries.
I2E Smart Mobility
WhatsApp automation running on a monthly retainer, with a CRM pipeline built behind it.
JustHype
WhatsApp campaign engine and conversion tracking for a streetwear retailer on Shopify.
The Monk
Marketing operations engagement: lead handling, tracking and a live reporting dashboard.
Secure Wedding Security
WhatsApp enquiry handling for an events security company.
What you get
Four pieces. They are one system, not four subscriptions.
The AI agent
Trained on your catalogue and your rules: brands, prices, delivery thresholds, GCC
shipping, salon accounts. Answers in English and Arabic, around the clock. It hands
bulk pricing and anything unusual to your team rather than guessing.
One inbox for three channels
WhatsApp, Instagram DMs and Facebook Messenger land in one screen. Your team reads
every thread, replies from one place, and takes any conversation off the agent
mid-chat.
Your CRM, fed automatically
Two options, your call. I integrate with the CRM you already run through its API,
so every enquiry arrives as a contact with the salon name, lines, order size and
stage. Or, if you would rather not touch your CRM yet, I host the pipeline and you
log into it.
Campaigns and broadcasts
I write your Meta message templates, submit them for approval, and set up sending
against your customer list. New stock, brand launches, restock reminders, salons
that went quiet.
Social media capabilities
All three channels run on Meta's official business APIs, which is what your accounts
already sit on.
WhatsApp
The full build: the agent, the inbox, the CRM capture and template campaigns on your WhatsApp Business number.
Instagram
The same agent answers DMs on @creativebeautysource, and story replies and comment-to-DM flows can trigger it.
Facebook Messenger
Connected to the same inbox and the same CRM, so a customer who starts on your page gets the same answers.
What runs on your card, not mine
Two costs are usage-based and billed by the provider directly to your card. I do not mark
them up and I do not hold your money for them. You asked for the details, so here they are.
Meta conversation charges
WhatsApp charges per 24-hour conversation window, at Meta's published rates for the
UAE, and the rate depends on the category: marketing messages cost more, replies to
customers who messaged you cost less or nothing. Your card sits on your own Meta
Business account, so the bill comes from Meta to you and you see exactly what each
campaign cost. Instagram and Messenger conversations are currently free on Meta's side.
AI tokens for the chatbot
The agent runs on a paid AI model, billed by usage on your own account with the model
provider, card yours. It scales with how many customers actually message you, and I
set it up so you can see the spend in the provider dashboard at any time.
How it gets built
Two weeks, in this order, because each step needs the one above it. Step one is the only
one that depends on you, and it decides whether we land on time.
Accounts and access
Meta Business verification on your trade licence if not already done, the WhatsApp
number claimed, Instagram and the Facebook page connected, and API access to your CRM.
The Meta clock is Meta's, not mine.
Needs from you: trade licence, number, Meta admin access, CRM access
Catalogue and business rules loaded
Your products, prices, brands, delivery thresholds and GCC shipping rules go into the
agent, synced from the store so prices stay current.
CRM mapping
I map what the agent captures, contact, salon, lines, order size, area, stage, onto
the fields your CRM actually uses, and test the sync both ways.
Agent built and tested in both languages
I run it against the questions you actually get, in English and Arabic, and tighten
it until it answers like your best counter person. You review it before it touches a
customer.
Instagram and Messenger connected
The same agent and inbox go live on DMs and Messenger, and I write the handover rules
for when a thread goes to your team.
Templates submitted, then go live
Campaign templates go to Meta for approval while the rest finishes. Then your channels
start answering, and I watch the first days of real conversations and adjust.
Support stays included while the subscription runs
Terms
Price
999 AED a month, for everything above.
Setup
2,999 AED, waived. You pay the monthly fee only.
Billing
Monthly in advance. The first month is billed at go-live, not at kickoff.
Timeline
2 weeks from access to live, subject to Meta's verification clock.
Billed separately
Meta conversation charges and AI tokens, straight to your card as above.
Support
Included in the monthly fee: fixes, agent adjustments, template rewrites, questions from your team.
What I am not promising
A sales figure. The agent answers in seconds and captures every enquiry that arrives.
What that turns into depends on your traffic and how fast your team follows up on the
leads it hands over.
That the agent handles every message alone. Bulk pricing, complaints and anything
unusual go to your team in the inbox. That is the design, so a salon never gets a
confident wrong answer.
Prices it was not given. The bot quotes your store prices and nothing else. You saw
that in the demo, and it is what makes it safe to leave running overnight.
Template approval on the first try. Meta rejects templates sometimes. I rewrite and
resubmit as part of the service, but it can add days I do not control.
A deeper CRM sync than your CRM's API allows. What your system exposes is what I can
write to. I confirm the exact field mapping with you in week one, before anything
goes live.
The Meta verification timeline. If verification runs slow, the 2 weeks start when it
clears, not before.
If this reads right, message me and I will send the account access checklist the same day.
prepared forCreative Beauty Source